Terms and Conditions

eyeLight Canada Photo & Video
Email: blecky@eyelight.ca
94 Otter Crescent
St. Albert, AB T8N 7H3
+1(780) 716 2566

Office Hours: MTWTF 08:00 - 20:00 MST

Terms and Conditions

Please send an email to blecky@eyelight.ca if you have any questions, or concerns.
Payment by credit card is required to complete your order. When you “checkout” you hereby authorize eyeLight Canada Photo & Video to bill your credit card through our secure payment gateway, Stripe. GST (#138964242) is automatically calculated. Your transaction is priced in Canadian dollars. If your card is not honored for any reason, eyeLight will attempt to notify you.

Use these 2023 Coupon Codes for large orders.
“DQ76”, - 5% Discount on products priced between $76 and $100.
“DQ101”, - 7.5% Discount on products priced between $101 and $150.
“DQ151”, - 10% Discount on products priced between $151 and $200.
“DQ201”, - 20% Discount on products priced between $201 and $300.

Returns & Replacements
eyeLight Canada Photo & Video is committed to your satisfaction. If our product does not satisfy you then contact blecky@eyelight.ca and tell us of your concerns. Of course, if eyeLight made a mistake on your order then we will replace the erroneous product at our expense or refund your purchase.
You may cancel your order without penalty within 48 hours of your transaction. Please send an email to blecky@eyelight.ca with “Cancel Order” in the subject line. Please include your order number with that email. After 48 hours, you may still cancel your order, but charges may apply. Follow the same email process for canceling your order. We will reply to your request and let you know if there are any cancellation charges.

Special Orders and Requests
If you have special orders or requests, please email Bruce Lecky at blecky@eyelight.ca (subject: Special orders or requests). Bruce will do his utmost to accommodate your needs and some special orders may incur an extra charge.

Shipping & Delivery
Your group’s order page has important information specific to your actual order dates, discounts, and delivery schedules. Please refer to your group's order page for up-to-date information.
The normal delivery period is 4 to 6 weeks from the time of purchase. If you need a rush service please send an email (immediately after your purchase) to blecky@eyelight.ca. Quote your order number and delivery requirements. If we cannot meet your request, you will have the option to cancel your order outright.

Privacy & Security
eyeLight Canada Photo & Video is committed to protecting the privacy of our clients regarding how we gather and handle information about you. We want to provide a safe and secure user experience. We will use our best efforts to ensure that the information you submit to us remains private and is used only for our business purposes. We will not willingly share your personal information with a third party unless it is needed to carry out our service to you, or as required by law. Information that you submit in ordering our products using the Secure Sockets Layer (SSL) protocol is encripted.

In Canada, the photographer is the first owner of their images. Please note that the photographer retains copyright and may use these images.